DHA-Licensed Medical Care Delivered to Your Hotel Room 24/7

Doctor at Hotel in Dubai

✅ DHA facility licence no. 0002464 | ✅ Medically reviewed by Dr Marina Girgis (DHA licence 71970809-004)

A Medilife doctor comes to your hotel room anywhere in Dubai, 24 hours a day, and usually arrives within 30 minutes of your call. A doctor consultation at your hotel costs AED 250. Call or WhatsApp +971 52 345 2647 with your hotel name and room number to book.

DHA-licensed doctor visiting patient at home in Dubai

✓ Arrives in about 30 minutes

✓ From AED 250

✓ All of Dubai, 24/7

✓ DHA facility licence no. 0002464

Being ill in a hotel is stressful, especially in a city you do not know. Below we explain how a hotel visit works and what the doctor brings, which illnesses our doctor can treat in your room and when you need a hospital instead, what the visit costs and how travel insurance works, which parts of Dubai we cover, and who our doctors are.

How does a doctor visit to your hotel work?

You book by phone or WhatsApp and the doctor comes straight to your room.

  1. Call or WhatsApp us on +971 52 345 2647. Tell us your hotel, room number, the patient’s age and the main symptoms. We ask a few questions first, so we can tell you straight away if you need an ambulance instead.
  2. We confirm the fee, which doctor is coming and the arrival time before the doctor sets off.
  3. The doctor comes to your room, usually within 30 minutes. You do not need to go to reception or wait in a lobby.
  4. The doctor asks about your symptoms and medical history, checks your blood pressure, heart rate, oxygen level and temperature, examines you, and explains the diagnosis and treatment.
  5. The doctor gives you common medicines on the spot when you need them and a prescription for anything else. You also receive an invoice and a medical report.

Hotel reception or the concierge can also call us on a guest’s behalf.

What does the doctor bring?

The doctor brings a medical bag with a stethoscope, an otoscope for checking ears, a pulse oximeter, a blood pressure monitor and a thermometer, plus common medicines and sterile single-use equipment. If your heart needs checking, we can arrange a portable ECG in your room: a trained technician records it and a cardiologist reviews the result.

What can a hotel doctor treat in your room?

A hotel doctor treats the common illnesses and minor injuries that affect travellers, the same problems a general practitioner sees in a clinic:

  • Fever, cold, flu and sore throat
  • Ear pain after flying and ear infections
  • Stomach upsets, food poisoning, vomiting and diarrhoea
  • Dehydration and heat exhaustion
  • Sunburn, rashes and insect bites
  • Mild allergic reactions
  • Urinary tract infections
  • Headaches and migraines
  • Back pain, sprains and minor cuts
  • Running out of your regular medicine, with a repeat prescription after the doctor assesses you

Our doctors see babies, children and adults. If you need a sick note for work or a fit-to-fly certificate before your flight, the doctor can issue one after examining you, when it is medically appropriate.

If you are dehydrated, the doctor can arrange an IV drip in your room, and travellers worn out by a long flight can book our jet lag IV drip. If you need a blood or urine test, the sample can be taken in your room through our blood test at home service, so you do not need to visit a lab.

When should you go to a hospital instead?

Call 998 for an ambulance, or go straight to a hospital emergency department, if someone has:

  • Chest pain or pressure
  • Difficulty breathing
  • Signs of a stroke: a drooping face, weakness in one arm, or slurred speech
  • A seizure, fainting or confusion
  • Heavy bleeding
  • Swelling of the lips, tongue or throat after an allergy
  • A serious head injury

A hotel doctor is for problems that need attention today but are not life-threatening. If our doctor finds something more serious during the visit, they will tell you and help arrange your transfer to hospital.

How much does a doctor visit to your hotel cost?

A doctor consultation at your hotel in Dubai costs AED 250. The fee covers the doctor’s visit, the examination, the diagnosis, and any prescription, sick note or fit-to-fly certificate the doctor issues. IV drips, blood tests, an ECG and other tests cost extra, and we tell you the price before you agree to them.

You can pay by card, Apple Pay or an online payment link, or split the cost into instalments with Tabby or Tamara.

Does travel insurance cover a hotel doctor visit?

Many travel insurance policies refund doctor visits abroad, but cover depends on your policy. You pay at the visit, and we give you an itemised invoice and a medical report to send to your insurer with your claim. Check your policy, or call your insurer, if you are not sure what it covers.

Which hotels and areas in Dubai do we cover?

We visit hotels across all of Dubai, 24 hours a day, including:

  • Downtown Dubai, Business Bay and DIFC
  • Dubai Marina, JBR and Bluewaters
  • Palm Jumeirah
  • JLT, Al Barsha and Media City
  • Jumeirah and Umm Suqeim
  • Deira, Bur Dubai and the Creek
  • Festival City, Creek Harbour and the airport area
  • Dubai Hills, Arabian Ranches and Motor City

We also visit serviced apartments and holiday homes. If you are staying in a private home rather than a hotel, see our doctor at home service. If you are staying outside Dubai, call us to discuss your options.

Why do hotel guests choose Medilife?

  • Clear price: you know the fee before the doctor sets off, and consultations cost AED 250.
  • Fast, at any hour: the doctor usually arrives within 30 minutes, day or night, including Eid and public holidays.
  • Licensed and established: our doctors are licensed by the Dubai Health Authority, and Medilife has provided home healthcare in Dubai since 2016.
  • Your language: we have female and male doctors who speak English, Arabic, Hindi, Urdu, Tamil, Malayalam and Kannada.
  • Insurance-ready paperwork: an itemised invoice and a medical report for your claim.
  • Care after the visit: if you need a second visit, nursing or physiotherapy, we can arrange it at your hotel.

Who are our doctors?

Hotel visits are made by Medilife general practitioners licensed by the Dubai Health Authority (DHA).

  • Dr Marina Girgis, General Practitioner: MBBS medical degree, 7 years of clinical experience. DHA licence 71970809-004. Speaks Arabic and English.
  • Dr Mauada Siddig, General Practitioner: MBBS medical degree, more than 10 years of clinical experience. DHA licence 88142075-001. Speaks English and Arabic.
  • Dr Fahimunnisa, General Practitioner: MBBS medical degree, DHA-licensed, trained in Basic and Advanced Cardiac Life Support. Speaks English, Hindi, Urdu and Kannada.
  • Dr Sharon Mary, General Practitioner: MBBS medical degree, DHA-licensed, trained in Basic and Advanced Cardiac Life Support. Speaks English, Hindi, Tamil and Malayalam.

You can ask for a female or male doctor, or a doctor who speaks your language, when you book, and we will arrange it when one is available. Medilife Healthcare Services LLC holds DHA facility licence no. 0002464, and the medical team works under Medical Director Alfath Kurukoli Kunhalankutty.

Our Team

Meet Our Medical Specialists

Dr. Mauada Siddig | DHA Licensed General Practitioner in Dubai
Dr. Marina | DHA Licensed General Practitioner in Dubai

Dr. Marina Girgis

Dentist At Home

Dr Farzana Raheema

Is a hotel doctor visit private?

Yes. The doctor comes straight to your room, and your medical information stays between you and the doctor. We do not share it with the hotel unless you ask us to.

Frequently asked questions

Can a tourist see a doctor in Dubai?

Yes. Tourists and visitors of any nationality can book a Medilife doctor to their hotel room. You pay us directly at the visit and can claim the cost back from your travel insurance.

How fast can a doctor reach my hotel in Dubai?

Usually within 30 minutes of booking, at any time of day. Traffic can change this, so we confirm the arrival time when you book.

Can I get a doctor at my hotel at night?

Yes. Our doctors visit hotels 24 hours a day, 7 days a week, including weekends, Eid and public holidays.

Do I need insurance to book a hotel doctor?

No. You pay us directly at the visit. If you have travel insurance, you can claim the cost back with the invoice and medical report we give you.

Can the doctor see my child?

Yes. Our doctors see babies, children and adults in hotel rooms.

Can I ask for a female doctor?

Yes. Tell us when you book and we will send a female doctor when one is available.

Can I get a sick note or a fit-to-fly certificate?

Yes. The doctor can issue a sick note or a fit-to-fly certificate after examining you, when it is medically appropriate.

Does the doctor bring medicines?

Yes. The doctor carries common medicines and can give them during the visit. For anything else, you receive a prescription to take to a pharmacy.

How can I pay?

By card, Apple Pay or an online payment link. You can also split the cost with Tabby or Tamara.

Can my hotel book the doctor for me?

Yes. Hotel reception or the concierge can call or WhatsApp us on your behalf with your room number.

What if I need more care after the visit?

We can arrange a follow-up doctor visit, nursing care or physiotherapy at your hotel. If you need hospital care, the doctor will help arrange it.

What should I have ready when the doctor arrives?

Your passport or ID, a list of any medicines you take, any allergies, and your travel insurance details if you plan to claim.

Hotel Doctor Dubai – 24/7 At-Hotel Medical Care

One of the primary advantages of having Doctor at hotel in Dubai service is the convenience it provides. For instance, guests can receive medical care without leaving the comfort and privacy of their hotel room, thereby eliminating the need to locate a nearby clinic or hospital. Furthermore, this is particularly beneficial for individuals with mobility issues, families with young children, or busy professionals who cannot afford to spend time traveling to a medical facility.

In addition, the Doctor on call at Hotel service in Dubai is available round-the-clock, ensuring that guests have access to medical assistance at any hour of the day or night. For example, whether you’re feeling unwell in the early hours of the morning or experiencing symptoms late at night, you can confidently rely on the hotel’s medical team to provide prompt and efficient care.

If you are unwell in a Dubai hotel, call or WhatsApp Medilife on +971 52 345 2647. A DHA-licensed doctor comes to your room, usually within 30 minutes, any time of day or night, and a consultation costs AED 250.

Book Your Home Healthcare Appointment Online

Patients' Testimonials

What people say about us

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CRISTINA GALLARDO profile picture
CRISTINA GALLARDO
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Shimi was absolutely wonderful. She was kind, caring, and professional, and made me feel very comfortable. Thank you so much for your amazing care, Shimi!
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Nina Nina profile picture
Nina Nina
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While the service was ok, the customer service received was bottom after payment was made. They refuse to share a correct tax invoice with actual patient data DOB, TRN, and even a full address. To add insult to injury, they ghosted a customer after and had to open a DED case. Not a service that operates on average Dubai level if CS is allowed to not communicate and solve an error but ignoring a client is approved by the management…
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zaeem hashim profile picture
zaeem hashim
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When I called them for blood test at home service , quickly they arrived , nurse was so good and I received the results with in 5 hours Great service
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Sarah W. profile picture
Sarah W.
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Easy and professional, thank you Dr Marina and Shimi
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Gerard Barron profile picture
Gerard Barron
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Perfect service by Shimi from Medilife. Service that literally comes right to your door with a smile.
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Ivane Topchishvili profile picture
Ivane Topchishvili
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Shimi is the best ever. She was very professional and did good job. Medical service was done fast and it really helped me
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Ivana Banicevic profile picture
Ivana Banicevic
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Shimi was great. Very gentle and knows her job. I received Iron IV drips & I’m super satisfied with service.
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Francis Kumuni profile picture
Francis Kumuni
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Was a great experience with MIDILIFE.
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Patients' Testimonials

Medically Reviewed By

Medically reviewed by Dr Marina Girgis, General Practitioner, DHA licence 71970809-004, on 4 November 2026.

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