A doctor home visit works like a GP appointment, but in your home, hotel room or office. You book by phone or WhatsApp, a licensed doctor arrives, examines you, explains the diagnosis and gives treatment, a prescription or a sick note if needed. With Medilife, the doctor usually arrives within 30 minutes and the visit costs AED 250.
Below we explain what happens before, during and after the visit, what to have ready, what the fee covers, and when you need a hospital instead.
How do you book a doctor home visit in Dubai?
You call or message the provider, describe the problem and give your address. With Medilife, booking takes these steps:
- Call or WhatsApp +971 52 345 2647, at any time of day or night.
- Tell us the patient’s name and age, the main symptoms, and how long they have had them.
- Give your full address: building, apartment or villa number, or hotel name and room number.
- We confirm the price and the doctor’s expected arrival time.
You can ask for a female or male doctor, or a doctor who speaks your language. Our doctors speak English, Arabic, Hindi, Urdu, Tamil, Malayalam and Kannada between them. See our doctors.
What should you prepare before the doctor arrives?
A few minutes of preparation makes the visit faster and safer:
- ID: have the patient’s Emirates ID or passport ready.
- Medicines list: write down every medicine, vitamin and supplement the patient takes, with doses, or put the packs on the table.
- Medical history: note any long-term conditions, allergies, recent operations or pregnancy.
- Previous reports: keep recent test results, discharge letters or scans to hand.
- Insurance card: keep it ready so the invoice and report carry the right details for your claim.
- Access: tell building security or hotel reception that a doctor is coming, and arrange parking or a visitor pass if needed.
- Space: choose a quiet, well-lit room with a bed or sofa, and keep pets in another room.
For a child, note their weight if you know it, their temperature readings, and when they last ate, drank and passed urine.
What happens during the visit?
The visit follows the same steps as a clinic appointment:
- History: the doctor asks about your symptoms, health and medicines.
- Examination: the doctor examines you, which usually includes checking your temperature, pulse and blood pressure, and listening to your chest.
- Diagnosis: the doctor explains what they think is wrong and what to do about it.
- Treatment: the doctor gives you common medicines they carry, or a prescription for anything else, sent to you by WhatsApp or email.
- Documents: you receive any sick note or fit-to-fly certificate you need, plus your invoice and medical report.
Ask questions at any point. A good home visit should leave you clear about the diagnosis, the treatment, and what to do if you get worse.
What can a home doctor do, and what can they not do?
A home doctor treats the same everyday illnesses as a GP clinic, such as fevers, colds and flu, sore throats, stomach upsets, urinary infections, rashes and minor injuries. The doctor can also arrange extra care at home:
- Blood tests: a nurse takes the sample at home, with packages from AED 299. See blood test at home.
- IV drips: given by a nurse after a health check, from AED 575. See IV drips at home.
A home visit cannot replace a hospital. X-rays, scans, stitches for deep wounds, surgery and emergency treatment need a hospital or clinic. If the doctor finds something that needs one, they will tell you where to go and help you get there.
How much does a doctor home visit cost, and what costs extra?
A Medilife doctor visit costs AED 250 at your home, hotel or office. The fee covers:
- The doctor’s visit to you
- The examination and diagnosis
- Any prescription, sick note or fit-to-fly certificate
Tests, IV drips and other treatments cost extra, and we tell you the price before you agree to them. You can pay by card, Apple Pay or an online payment link, or split the cost into instalments with Tabby or Tamara.
Can you claim a home visit on insurance?
You pay us directly. We give you an itemised invoice and a medical report, which you can send to your insurer to claim the cost back. Cover depends on your policy, so check with your insurer first.
What happens after the visit?
- Take any medicines as the doctor explained, and fill any prescription at a pharmacy. Your prescription is sent by WhatsApp or email.
- Give your sick note to your employer or school if you need time off.
- Keep your invoice and medical report for your insurance claim.
- If you had a blood test, your results are sent privately to your phone or email.
- Call us again if you do not improve as expected or if new symptoms appear. A follow-up phone call with the doctor is free; a follow-up home visit costs AED 250.
When should you call 998 instead?
Call 998 for an ambulance, from anywhere in the UAE, if someone has chest pain, difficulty breathing, signs of a stroke such as a drooping face or weak arm, a seizure, heavy bleeding, a severe allergic reaction, a serious head injury or has lost consciousness. Do not wait for a home doctor in these cases.
Can a doctor visit you at a hotel in Dubai?
Yes. The visit is the same, and the price is the same AED 250. Give us your hotel name and room number, or ask reception or the concierge to call us. See doctor at your hotel in Dubai.
Frequently asked questions
How long does a doctor home visit take?
It depends on the problem. The doctor takes the time needed to take your history, examine you and explain the treatment, as in a clinic.
Can I book a home doctor during the day?
Yes. Our doctors visit 24 hours a day, 7 days a week, including daytime, nights, weekends and public holidays.
Can the doctor see more than one person in the family?
Yes. Tell us when you book so we can plan the visit and confirm the price for each patient.
Will I get a sick note?
Yes, when it is medically appropriate after the examination. The doctor can also issue a fit-to-fly certificate.
Does the doctor bring medicines?
Yes. The doctor carries common medicines and gives you a prescription for anything else, sent by WhatsApp or email.
Are your doctors licensed?
Yes. Every Medilife doctor holds a Dubai Health Authority licence, and Medilife holds DHA facility licence no. 0002464.
To book a DHA-licensed doctor at home, call or WhatsApp Medilife on +971 52 345 2647. See doctor at home in Dubai for more details.
Medically reviewed by Dr Marina Girgis, General Practitioner, DHA licence 71970809-004, on 7 November 2026.